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IMC96: Transform your Sales Pipeline

Ben is joined by Paul Watson who helps companies ignite their potential by transforming processes & systems to empower people and enhance business performance.


Who, What, How, Why

  • Who we are?
  • What we do?
  • What is CRM?
  • Why CRM?
  • How we do it?
  • Why we do it?

What we do

We ignite your potential through consultation coaching and training to deliver sustainable business transformation and growth.

People who understand

  • The processes within the business
  • Software used to support those processes
  • Their responsibility within the process
  • How to use these systems
  • Feel empowered
  • Better able to do their job

Our Process


Understand more about you and your business. Where you are now, your strategic goals, objectives and current challenges. If appropriate and beneficial, book time onsite to meet key people and better understand current processses and systems.


Review findings


Findings & recommendations


The key objectives, the next steps and some timescales to work toward achieving them.

Review progress

What’s going well and celebrate, what’s not going so well and what we need to do differently or better.

Doing LESS to achieve more

Look at what & how things are done

Examine how things can be done better

See where things can be done differently

Serve the way we do it

To Serve the why?

” Helping owner managed businesses transform processes and systems to empower people and enhance business performance”.

Helpful Links

Get in touch with Paul

Original image by Frabika Photo, Envato Elements