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36: WordPress community and local meetups

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Ben is joined by Elliot Richmond who runs the local (Cheltenham) WordPress Meetup group. They discuss, WordPress, meetups and the importance of community. If you want to dip into WordPress meet-ups are the best way to meet local developers, designers and businesses who use it.

The sponsor for this episode is Inventive People. Get 20% off first order with the code INVENTIVEPODCAST.

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Marketing Strategy: Foundation Level

This strategy will provide you with marketing resources, advice and guidelines in a simple, step by step process.

Most tasks include examples, downloads or the steps needed to complete them as well as insightful interviews with leading entrepreneurs and fascinating blog articles to expand your knowledge.

Jump to a specific category:


Marketing

Write down three things you’d like your business to achieve over the next 12 months

“Setting goals is the first step in turning the invisible into the visible.” Tony Robbins

Think about what you want to achieve in work, with family/friends or on personal projects.

Be specific and make them achievable.

Take each objective and note down how you’ll achieve them

Write down how you might achieve each of the objectives you just set for yourself, break them down into tasks.

Try writing your company strap line in 20 words

Describe what your company does in no more than twenty words, this will be used as your elevator pitch.

Describe your ideal customer in 5 words

Brainstorm about your ideal customer, write down some of the things that identify them, and don’t forget to have fun!

Know how many website visitors you need to meet your objectives

Think about how many visitors you need to get the amount of leads, sales or calls you want every month.

If you are not sure what how many visitors that is, try averaging the last three months of website visits and then add 30% to give you something to aim for.

Listen to how Gina Geoghegan started her drinks business Wild Fizz Kombucha

In this interview with Gina we find out about her company Wild Fizz Kombucha and how she got started. Gina’s story and openness on her business are well worth listening to.

Related link: Gina’s website

Sign up to my Marketing Club

If you’d like the latest tips, advice and opinions on marketing you should join my Marketing Club. It contains links to our latest marketing posts, podcast episodes and articles from other sites that caught my eye – Use the link below to sign up.

As bonus you’ll also receive a free copy of Be Sociable our book full of social media tips and strategy.

Related link: Newsletter signup form


Analytics

Set up a Google account for your marketing

Sign up for a Google account (unless you already have one) that you can use for Google services and other marketing tools.

If you’re stuck for a name just use your full business name e.g. mycompanyname@gmail.com as the account name and email address rather than an individuals name as people come and go from a business.

Related link: Create your Google Account

Set up a Google Analytics profile for your website

Set up Google Analytics and add the tracking code to your website or ask your developer to do this.

Related link: Analytics setup guide

Read my beginners guide to Google analytics

Google Analytics Acquisition Overview

Read my Google Analytics guide for a short overview of why it’s is so useful to help get more visitors and improve sales conversions.

Related link: Guide to using Google Analytics

Install a Marketing Dashboard

Make a dashboard in Google Analytics to show the data you want to check regularly.

Related link: How to Create a Custom Dashboard in Analytics

Set up a monthly Google Analytics email report

Set up your dashboard to send you a report each month to review this data.

Related link: https://support.google.com/analytics/answer/1038573?hl=en-GB

Add and verify your website on Google’s Search Console

Google Search Console data example

Google Search Console (GSC) is a fab tool to find out what keywords your website is being found for or if there are any missing pages or other problems with tour site.

Sign up for GSC and add your website (also known as a property within GSC). When adding a new property you will be asked to verify ownership of your domain by adding a code to your Domain Name System (DNS) records. This is the best option

However if adding code to your domain is beyond you right now choose to verify using the URL prefix and select Google Analytics as a verification option.

Related link: https://www.google.com/webmasters/

Link Google Search Console to Google Analytics

Link your new Google Search Console account with your Google Analytics account to view see the keywords people use to find your site and what pages they land on, direclty within Analytics.

Related link: Access Search Console data in Google Analytics

Check you have a Google friendly site

Read the advice in Google’s Search Console to help make your website visitor friendly and Google-friendly.

Related link: https://support.google.com/webmasters/answer/40349?hl=en

Promoted: Get an expert to help optimise your website


Website

Grade your website performance

Grade your website

Grade your website with this online marketing tool from HubSpot, then scroll through the results and fix any areas of concern.

The tool analysis your website speed, image size and whether it’s optimised for a mobile device amongst many other areas and also gives you actionable advice.

Related link: https://marketing.grader.com

Promoted: Get a pro to implement these website updates for you

Make a backup of your website

Before you make any changes to the website it’s worth creating a backup of the files and database just in case things go wrong.

Check if your hosting provider has a back service in place already. Some website hosts like 34SP.com have a snapshot feature that instantly creates a copy of your site that you can download to your computer or push back to be the live site should the worst happen.

Related link: How to backup a WordPress website

Check that your website loads within two seconds

Use online tools like Pingdom to test your website page load time and save/print the outcome for your developer.

What if my site doesn’t load quickly?

Luckily there are a few things you can do

  1. Compress your images. Bloated images are the biggest culprit to slow loading websites.
  2. Remove unused WordPress plugins. Removing plugins that are no longer in use can often make a dramatic difference to the speed of your website.
  3. Cache often visited pages. Pre-loading, or caching, your website pages can save visitors many seconds when waiting for you page to load.

For more information read our article How to speed up your WordPress website.

Related link: Pingdom Website Speed Test

Check home page title and description are eye catching and interesting

You want your site to stand out from the other listings in Google search by using relavent keywords that people are looking for in your title

But that’s not enough. You also need to encourage people to click through to your page by explaining how the age will help them in the description.

While you at it make sure none of the title text is being cut off. The title tag should be around 50 characters and the meta description text around 150 characters in length.

Related link: Title tag best practice

Check your website has no page errors

Use the Google Search Console to check the website for URL Errors and then get your web developer to fix them.

Related link: Sign in to Search Console

Make sure that your contact details are easily found

Check that your website has the correct business contact details and that they are easy to find for new users.

Check your company registration address and number are on your website

Ensure that you comply with the legal requirements for a registered business in the UK and e-commerce distance selling rules.

Related link: The UK’s E-Commerce Regulations

Update your website content manager and any plugins to the latest version

Make sure your website content manager is up-to-date or ask your web developer to do so.

Related link: Updating WordPress

Add a cookie policy to your website

Read and act on the advice on the Information Commisioners Office website regarding cookies.

Related link: https://ico.org.uk/for-organisations/guide-to-pecr/cookies-and-similar-technologies/


SEO / Content

Understand what keywords are

Learn about keywords, key phrases and why they are essential for SEO. Here’s an extract about keywords from Yell.

When someone uses a search engine, they type in one or more words describing what they are looking for: ‘Norwich florist’ or ‘cheap holidays Greece’, for example. These words or phrases are known as keyword

So if you are building a business website, you want to ensure that when customers search for relevant keywords, your website appears as early as possible in the list of results.

Related link: Keywords and why they are important for SEO

Choose a primary keyword that defines your company, service or products

List keywords and key phrases you think your customers use to find you and then choose primary keywords.

Promoted: Get expert help with your keyword research

Localise your primary keyword

If your business relies on local trade, add your location to your list of potential keywords. e.g. Electrician Gloucester

Research your primary keyword

Moz Keyword Explorer list

Use the Moz Keyword Explorer to check how often the primary keywords you have chosen are searched for or to find alternative keywords that might be a better fit.

Related link: Moz Keyword Explorer

Find out the Google position for your primary keyword

Use Google Search Console to check the average position in Google search results.

  1. In Performance Click ‘+ New’ and select Query
  2. In the popup type in the keyword you want to track

Related link: Google Search Console

Add your primary keyword to your website home page

You can get most SEO benefit by adding the primary keywords to the meta title tag and page title (usually a H1 tag) to the home page of your site.

For example the keyword ‘bespoke kitchens bath’ could appear in the meta title and page title as ‘Bespoke Kitchens in Bath’.

If you have more than one primary keyword such as ‘wall tiles’, ‘floor tiles’ and ‘bathroom tiles’ then each of these keywords could be added to their respective page on the website.

In WordPress

We recommend using a plugin called Yoast SEO. Once installed you can navigate to your home page and within the ‘Yoast SEO’ panel edit the text in the ‘SEO Title:’ box.

The page title might be in a few different places but commonly it’s at the top just under ‘Edit Page’.

In HTML

To edit the meta title file search for the text <title> and change the text that follows it. The tag will end with the text </title> which you must leave in place.

For example

For the page title the same process applies but you are looking for the text <h1>.

Related link: Yoast SEO

Listen to how Matt Watson uses content marketing in his business Stackify

Matt Watson has been an entrepreneur since he can remember, selling his first business at 29 for over 140 Million dollars. He now runs Stackify and Fullscale.io, as well as few other side projects.

In this interview he shares some of his challenges in building the businesses and how marketing played its role.

Related link: Matt’s website


Social Media

Set up a personal LinkedIn profile

Set up a Linkedin account and add your headline, photo and summary. Read the wikihow article if you need advice.

Personalise the URL

Use relevant keywords to help get found on LinkedIn or Google for your niche. For example ‘https://www.linkedin.com/in/benkinnaird-marketing-expert/’

Your professional headline

Try to write your bio in terms of how you help people. For example ‘We help business owners get better leads and more conversions’.

Profile photo

Have a recent picture that resembles you. Choose one where you are smiling, look approachable and is not too dark.

You could also add simple banner image with you contact number/email in so people can get hold of your easily.

Summary

Expand on your professional headline. Give a brief overview on how you helps people and what experience you have.

Don’t use too many industry-specific words as this may put people off, if in doubt, keep it simple.

Finally it doesn’t hurt to add customer feedback to share with why people should buy from you.

Related link: How to Create a LinkedIn Account

Set up a Google My Business page

If you are a local business a Google+ Local business account is a must. Remember to include the primary keyword.

Related link: How to add or claim your business listing


Administration

Understand basic marketing and accounting terminology

Gett to grips with some of the key business numbers you should be looking after each month.

Users

The number of unique people who visit your website

Leads

Number of people who ask about buying your product or service

Orders

Number of people who buy your product or service

Conversion Rate

Difference between your leads and orders in percent

Income

Total value of all your orders

Average Order Value

Total income divided by number of orders

Cost

Anything you’ve spend (wages, advertising, raw materials etc) to make your product or service

Profit

Income minus any costs you’ve incurred

Set up a spreadsheet to log your business numbers

Keeping a regular log of your orders, income and profit is a good way to understand if you are heading in the right direction to meet your objectives.

Download our example spreadsheet to get you started

Related link: Example marketing spreadsheet

Book a FREE marketing support call

Book a free thirty minute call worth £50 with Ben, our resident ‘know-it-all’ to get your marketing off to a flying start.

During the call he’ll find out a little more about you, your business and what you hope to achieve, then suggest some simple actions that will make a meaningful difference to your business and energise your marketing mojo.


Note that the call will be discounted in full on the checkout page. You will not need to pay anything at all and only need enter your name and address details. If you have any questions before you go ahead you can use the ‘Ask us a question’ link below.

Promoted: Book your free support call

Foundation stage complete 🎉

Congratulations! You’ve got all the building blocks in place.

Next, let’s level up your marketing and make some progress on your objectives. Join my Marketing Club to access to the next level of the Marketing Checklist.

Interview: Tom Ross, Design Cuts on Creativity

Ben talks to Tom Ross, the founder of DesignCuts.com (and fellow podcaster) about creativity within marketing and how he balances building a community of contributors whilst marketing to customers.

Listen on Apple Podcasts app

Something Inventive is an entertaining and lively podcast on creativity and the web. Subscribe on Apple Podcasts or search for ‘Something Inventive’ in your favourite podcast player.


Episode sponsored by our SEO report

Check out our laser focused SEO report. If you need to build up your traffic then this report is for you! Mention our podcast when your order and get 10% off.

Show notes

 

Image Credit: Tom Ross portrait. Banner Image Credit: Image of Tom Ross sat in a meeting.

35: What your website needs to be legal

Ben is joined by Sarah Dixon who shares what you need to have in place to ensure your website is legal, image libraries and copyright.

The sponsor for this episode is Inventive People. Get 20% off first order with the code INVENTIVEPODCAST.

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Show notes

Edited by Clare Harris – ‘Goofy Vocal Groove‘ intro music by Dave Girtsman–Image courtesy of Pexel.

Captivate your captive audience

The last time I took my boys to the local go-cart race track they had a great time.

Me, not so much. It was rather chilly in the old aircraft-hangar, and I would have welcomed a warming decaf cappuccino. And the husband is always a sucker for a bacon sandwich.

Avoid the barest minimum service

Alas, all they had in the way of coffee was weak, dirty-dishwater-coloured freeze-dried stuff that was offered with a kind of reluctance you might get from someone you’d just asked for money in the street. As for a bacon sandwich – from the looks of the kitchen facilities available, this was way beyond their capabilities and I cannot imagine the sort of look that would have warranted.

Now compare this scenario to another where, just like the go-cart place, the business owners have the benefit of a captive audience.

Give customers a reason to want to return

Jolly Nice, a farm shop in Frampton Mansell near Cirencester was set up in 2013 on the site of a disused petrol station. It began as an airstream trailer but because it responded to the demands of its customers, offering more and more reasons for them to return, they managed to turn their tiny business into a thriving enterprise.

Jolly Nice is now a collection of attractive wooden buildings and a couple of yurts and sells everything you’d expect from a farm shop and much more. It has a café selling decent coffee and hot food, a butcher shop, a deli and it offers plants and flowers for sale. It overlooks a lovely field with roaming rare breed sheep and shorthorn cattle. This truly is a business that delights its captive market, offering customers reasons to return. Indeed, all I need is the excuse for some sausages for dinner and I will make the 20-minute journey there to sit and relax in the cosy yurt or in the large spacious garden with a good coffee and a lovely home-made chocolate brownie. I will then peruse the plants before buying my meat.

Capitalise

The go-cart race track is missing a trick not capitalising on all the customers who frequent its business and offering them, at the very least, decent coffee and good food. With a little bit of care and attention, they could turn their visitors into loyal customers. They have the attraction – the go-cart race track – so why don’t they turn this into a successful enterprise by simply offering good quality refreshments and appealing to the parent market?

What can you offer your visitors and customers so they don’t need to go anywhere else? Whatever you’re selling, look for opportunities to make it a one-stop shop for everything to do with that product or service, and offer decent coffee if it’s appropriate  – this makes it a more delightful experience for the visitor, which means they’re less likely to go elsewhere to fulfil their needs.

 

Image courtesy of Pixabay

Something Inventive 34: The future of social and why Facebook is not fun to use

Ben is joined by Jonathan Pollinger and they talk about the future social media, why it’s worth making predictions, JP’s rebrand and why Facebook is bloated and not very much fun to use.

The sponsor for this episode is Inventive People. Get 20% off first order with the code INVENTIVEPODCAST.

If you have any feedback, ideas or topics you’d like covered on our podcast we’d love to hear from you. Please get in touch via our contact page, leave a voicemail on 0800 881 5805 or mention @RatherInventive on Twitter.

Listen on Apple Podcasts app

Something Inventive is an entertaining and lively podcast on creativity and the web. Subscribe on Apple Podcasts or search for ‘Something Inventive’ in your favourite podcast player.


Episode sponsored by our SEO report

Check out our laser focused SEO report. If you need to build up your traffic then this report is for you! Mention our podcast when your order and get 10% off.

Show notes

The Hosts

Jonathan Pollinger (@pollingersocial) – An unusual mix of logical thinker with a creative eye
Ben Kinnaird (@benkinnaird) – Knower of Social media, SEO and ‘the Web’

Be part of the show

Tweet a service or product you’d like to promote, mentioning @RatherInventive and the hashtag #podvert and we’ll read it out over the coming episodes.

If you like the show please give us a rating in iTunes and we’ll read out your comment. You can do this from the podcast player on Apple.

Thanks for listening!


Edited by Clare Harris – ‘Goofy Vocal Groove‘ intro music by Dave Girtsman–Image courtesy of Pexel.

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