While parking in Chepstow for our team meet-up I was short 30p for the pay and display. I bounded over to the Tourist Information office in the hope they might break a note for me – The kind woman that greeted me was unable to change my note but instead gave me the 30p I needed. Thank you, who ever you were. (more…)
Just like every other marketing medium, a website has to earn its keep. The good news is that you can find out a lot more about what people do when they encounter your website than when they come across your offline marketing messages. (more…)
The web offers a wealth of tools that can help you market your business on a shoestring. In this post and the next one, I’ll take a look at ten ways the internet can help promote your business. Spend 10% of your marketing time on each one and you can build your business on a budget. Here goes … (more…)
A guide to choosing the right search terms for your business
First things first. What are keywords? They are the words or phrases that someone looking for a business or service like yours will type into a search engine to find you. And if those words and phrases don’t feature in the content, their website won’t come up when someone types them into a search engine.
As a general rule, your keyword list shouldn’t be very long. (If you’ve got 150 words or phrases in your list, you’re either running a multinational business with hundreds of products or you’ve got too many words on the list). Around 10 to 12 words or phrases is plenty for the average site.
So how do you choose them?
Part one: brainstorming and choosing
Brainstorm all the words that come to mind when thinking of your business. Don’t worry at this stage how many you’ve got. Now look at each of them in turn and ask “if I was looking for a business like mine, would I type this into Google?”. There are three possible answers:
only if I combine it with one (or more) other words or phrases in the list.
Remove all the “nos” from the list and combine all the “only ifs”.
Part two: checking and exploring
The next step is to check your list.
Enter them into Google (or your search engine of choice) and see what comes up. If your competitors or websites similar to yours are coming up, you’ve probably got the right keywords. If they aren’t, you can remove them from the list.
Ask your customers what they would type into a search engine if they wanted to find a business like yours. If they match yours, that’s great. If they don’t, add them to the list.
Use Google’s keyword research tool. This will provide you with suggestions you may not have thought of. It will also give you an idea of how competitive your chosen keywords are so you can assess your chances of appearing high up in the rankings. And this is extremely important.
Part three: assessing the competition
The last and perhaps most important step in this process is to assess your chances of appearing high up in the results when people search for them.
Let’s take an example. If you sell cars, you might think your top keyword is “cars” and that you need to be on the first page of results when people search on “cars”. But realistically
you won’t be
you don’t want to be (honestly!).
You won’t be because you’ll be competing with every single website in the world that’s about cars. The chance of being in the first one hundred pages, let alone the first page or the number one spot are remote, to say the least. Optimise your site on the word “cars”, you’ll never be found by your potential customers. The result? A website that isn’t doing its job.
But why don’t you want to be? Because anyone searching for the word “cars” is unlikely to be looking for you. They’ll be looking for photographs, to find out how they work, to find out how many there are, etc etc. The one thing they aren’t doing is looking for you. So if you did manage to get onto the first page, you’d get lots of visitors, certainly. But how many would turn into customers?
Optimise your site on the type of car you sell (luxury cars, vintage cars, red cars) and where you are (Herefordshire, Norfolk ) instead and you’ll only be competing against other people who sell the type of cars you do where you do. So your chances of being at the top of the rankings are better. What’s more, if people type “vintage cars for sale Herefordshire” into a search engine, they’re definitely looking for you. The result? A website that’s doing its job.
Think of it like this. If you work in a shop, you don’t need every person in town visiting your shop, you just need every person who is looking to buy what you sell. Get your keywords right and you’ll attract those people.
Writing for websites is different to writing for paper-based media, so if you’re new to it all, these pointers might help.
The first thing to remember is: reading on screen is hard!
It’s a lot harder than reading on the page. Think about the way you surf the web – you probably skim-read, trying to get to the information you need as quickly as you can – it’s because it’s so much harder to read on screen that you’re doing that.
Remember that your readers are just the same as you. So it’s important to do what you can to help them find the information they want – and make it appealing and easy for them to carry on exploring.
Keep things simple
There are some things you can do from a technical perspective to make your web copy easy to read:
keep sentences short
keep paragraphs short
use bulleted lists where you can
use informative headings to break up the copy and allow people to jump to the information they want
better still, if a page is going on too long, break the information up into separate pages so people aren’t intimidated by loads of scrolling text.
(Try this: go to the BBC News website. Pick a story and read it through. Notice how easy to read and understand it is. Now print it out and read it again. Suddenly, the sentences seem short – almost too short. That’s the difference between reading on-screen and on the page.)
Write for your audience
Keep the reader in mind while you’re writing. Ask yourself “what do readers want/need to know?” not “what do we want to tell them?” and remember that while you’re writing.
Try to write as if you’re talking to one person not making a presentation to hundreds – this will help to keep you focussed on giving readers what they need – and keep your style friendly and personal.
Keeping people engaged with your website is one thing. Getting them there in the first place is quite another. That’s where keywords come in, read our post on how to choose the right keywords for if you need help on this.
Every one of your customers has individual characteristics that make them who they are. But those customers will often share certain characteristics. Understanding what those common characteristics are will make your marketing more effective. And whether you´re marketing on a shoestring or not, that can only be a good thing. (more…)